RaiseEHS
Cancellation Policy
Last updated: 15 June 2026. This Cancellation Policy applies to RaiseEHS digital Pictorial SOP purchases, free trial requests, service enquiries, audits, training, consulting, and safety document preparation.
1. Business Details
Business name: RaiseEHS
Registered address: 53/19, First Floor, Nethaji Street, TVS Nagar, Padi, Chennai 600050, Tamil Nadu, India.
Email: sales@raiseehs.com, raiseehs@gmail.com
Phone: 9461371316 / 9159751124
MSME: MSME Registered Enterprise, Udyam Registration No: UDYAM-TN-02-0478044
2. Before Payment
- Customers may remove SOP items from the cart, change language/topic selection, or close the payment window before payment is completed.
- No cancellation request is required before payment because no paid order is completed until payment succeeds.
- Customers should review the selected SOP topic, selected language, buyer email, mobile number, price, and cart total before payment.
3. After Successful Digital SOP Payment
- Paid Pictorial SOP documents are digital products delivered after payment verification through download link display and/or email.
- After successful payment, digital SOP purchases cannot be cancelled.
- Downloaded, displayed, emailed, or access-enabled digital SOP documents cannot be returned, exchanged, or cancelled.
- No cancellation is accepted for change of mind, wrong selection, duplicate customer selection, non-use, or internal approval delay after payment.
4. Trial Requests
Free trial requests may be withdrawn by contacting RaiseEHS before or during the trial period. Trial withdrawal does not affect completed paid digital SOP purchases or previous payment records. RaiseEHS may approve, reject, restrict, or deactivate trial access as per the Terms and Conditions.
5. Service Enquiries, Audits, Training, and Consulting
For paid audits, training, consulting, software implementation, customization, or safety document preparation services, cancellation terms may depend on the written proposal, invoice, payment stage, work already completed, travel/coordination cost, and agreed communication. RaiseEHS will review such requests case by case.
6. Failed or Pending Payment
If payment fails or remains pending, no completed SOP order is treated as active until payment is verified. Any bank debit or gateway issue will be handled as per the Refund Policy and payment provider records.
7. Contact for Cancellation Support
For cancellation-related questions, contact sales@raiseehs.com or raiseehs@gmail.com.