Refund Policy

Last updated: 13 June 2026. This policy applies to RaiseEHS digital Pictorial SOP purchases, trial requests, and service enquiries.

Digital SOP Purchases

• All paid Pictorial SOP documents are digital products delivered after successful payment verification.
• Once payment is successful and the download link is generated or emailed, the purchase is final and non-refundable.
• No refund is provided for selecting the wrong SOP topic, wrong language, duplicate customer selection, or change of mind after payment.

Technical Download Support

If payment is successful but the download link is not received or does not work, contact RaiseEHS within 7 days with the payment reference and buyer email. RaiseEHS will verify the payment and resend the download link or provide access to the purchased file.

Duplicate or Failed Payment

If a bank, UPI, wallet, or payment gateway shows a debit for a failed or duplicate transaction, the issue will be reviewed based on Razorpay and bank/payment provider records. Any reversal, if applicable, will follow the payment provider process and timeline.

Contact

For payment or download support, contact sales@raiseehs.com or raiseehs@gmail.com.